Terms of Service

Last Updated: [Date to be added]

Welcome to Heer Da Shingar

Welcome to Heer Da Shingar.

These Terms of Service govern your use of our website and the purchase of products through our online store.

By accessing, browsing or using our website, or by placing an order through the website, you agree to be bound by these Terms of Service and any other policies referenced on this website.

If you do not agree with these terms, please do not use our website.

1. About Heer Da Shingar

Heer Da Shingar is an online jewellery and accessories brand offering a curated collection of artificial, anti-tarnish jewellery and accessories, including traditional, contemporary and men's styles, along with gifting options.

[Legal business/entity name to be added.]

[Registered business address to be added.]

[Customer support email to be added.]

2. Using Our Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful purposes.
Attempt to gain unauthorized access to our website or systems.
Interfere with the functioning or security of the website.
Copy, reproduce or commercially exploit website content without permission.
Upload malicious software or harmful material.
Use automated systems to improperly access or collect information from the website.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

3. Products

We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on the website are accurate.

However, slight variations in:

Colour
Finish
Texture
Appearance

may occur due to photography, lighting, manufacturing variations or individual screen settings.

Artificial Jewellery

Unless explicitly stated otherwise, products sold by Heer Da Shingar are artificial/fashion jewellery and should not be interpreted as genuine solid gold, solid silver or other precious-metal jewellery.

Our products may feature gold-tone, silver-tone or other finishes, but such descriptions refer to the appearance or finish of the product and do not represent the use of solid precious metals unless explicitly stated.

4. Product Availability

Product availability may change without notice.

We reserve the right to:

Limit quantities
Discontinue products
Change product specifications
Remove products from the website
Correct product availability information

If a product becomes unavailable after an order has been placed, we will communicate the applicable resolution in accordance with our finalized order and refund procedures.

5. Product Pricing

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure pricing information is accurate.

In the event of an obvious pricing error, we reserve the right to correct the error and communicate with the customer regarding the affected order.

[Final tax/GST and pricing display information to be confirmed.]

6. Placing an Order

When you place an order through our website, you are making a request to purchase the selected products.

An order may be subject to verification and acceptance by Heer Da Shingar.

After placing an order, you may receive an order confirmation through the applicable communication channel.

[Final order-confirmation process to be added.]

We reserve the right to cancel or refuse an order in circumstances including suspected fraud, incorrect pricing, product unavailability or other legitimate operational reasons.

7. Customer Information

When placing an order, you agree to provide accurate and complete information, including where applicable:

Name
Phone number
Email address
Billing information
Shipping address

You are responsible for ensuring that the information provided is accurate.

Incorrect or incomplete delivery information may affect the successful delivery of your order.

8. Payments

Orders must be paid using the payment methods made available during checkout.

[Final payment gateway and payment methods to be added.]

If Cash on Delivery is offered, it may be subject to specific conditions.

[Final COD rules and eligibility to be added.]

9. Shipping & Delivery

Orders are shipped according to our applicable Shipping & Delivery Policy.

Delivery timelines may vary depending on:

Destination
Serviceability
Courier availability
Operational circumstances
Other factors affecting transit

[Final shipping charges and delivery timelines to be added.]

For complete information, please refer to our Shipping & Delivery page.

10. Returns & Exchanges

Returns and exchanges are governed by our separate Returns & Exchanges Policy.

That policy will specify:

Return eligibility
Return window
Exchange conditions
Non-returnable products
Damaged-product procedure
Incorrect-product procedure
Refund timelines
Refund methods

[Final Returns & Exchanges Policy to be completed before launch.]

11. Jewellery Care

Our jewellery is artificial and designed with anti-tarnish properties.

However, anti-tarnish does not mean completely tarnish-proof.

Exposure to:

Water
Sweat
Perfume
Cosmetics
Moisture
Chemicals
Improper storage

may affect the appearance and longevity of jewellery.

Customers are encouraged to follow our Jewellery Care guidelines.

12. Gifting & Customisation

Heer Da Shingar may offer gift hampers and customisable gifting options.

[Final gifting/customisation terms to be added.]

Certain custom-made or personalised products may be subject to different cancellation, return or exchange conditions.

Any applicable conditions will be communicated before purchase.

13. Promotions & Offers

From time to time, Heer Da Shingar may offer:

Discounts
Promotional codes
Limited-time offers
Gift-with-purchase promotions
Special collections
Other promotional campaigns

Promotions may be subject to specific terms and conditions.

[Final promotional terms to be added.]

Unless explicitly stated otherwise, promotions cannot be combined with other offers.

14. Intellectual Property

All content on the Heer Da Shingar website, including:

Brand name
Logo
Product photography
Website design
Graphics
Text
Videos
Illustrations
Product descriptions
Other original content

is owned by or licensed to Heer Da Shingar and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.

15. User-Generated Content

If the website allows customers to submit:

Reviews
Photographs
Testimonials
Comments
Other content

you agree that the content submitted should not:

Be unlawful
Be misleading
Infringe another person's rights
Contain malicious software
Contain abusive or inappropriate material

[Final customer-review and user-content terms to be added if applicable.]

16. Third-Party Services & Links

Our website may integrate with third-party services, including payment providers, shipping providers, analytics services, social platforms and other technologies.

[Final third-party services to be listed before launch.]

Third-party services may have their own terms and privacy policies.

Heer Da Shingar is not responsible for the independent policies or practices of third-party services.

17. Website Availability

We aim to keep our website available and functioning properly.

However, we cannot guarantee that the website will always be:

Available
Error-free
Uninterrupted
Free from technical issues

The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances beyond our control.

18. Limitation of Liability

To the extent permitted by applicable law, Heer Da Shingar will not be responsible for losses arising from circumstances beyond our reasonable control.

This may include circumstances involving:

Third-party service interruptions
Delivery delays
Website outages
Technical failures
Events beyond our reasonable control

[Final legal wording to be reviewed before publication.]

Nothing in these Terms is intended to exclude or limit any rights that cannot legally be excluded or limited.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your misuse of the website or violation of these Terms.

[Final legal wording to be reviewed before publication.]

20. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the revised version will be published on this page along with an updated Last Updated date.

Your continued use of the website after changes are published may constitute acceptance of the updated Terms, subject to applicable law.

21. Governing Law

These Terms will be governed by the laws applicable to the jurisdiction in which Heer Da Shingar operates.

[Final governing law and jurisdiction to be confirmed.]

22. Contact Us

If you have questions about these Terms of Service, an order or our website, please contact us.

Heer Da Shingar

Email:
[your customer support email]

WhatsApp:
[your WhatsApp number]